1.Return and replacement of goods.
of goods is performed in accordance with Article 6.362 of the Civil Code of the
Republic of Lithuania and the rules of the Retail Trade.
1.2. The buyer
is obliged to mail returned goods by registered mail or currier. The
registered parcel number must be submitted to the Seller no later than within
24 hours after shipping.
The cost of returning good quality items is paid by the buyer.
buyer has the right to return goods within 14 days after the purchase or within
7 days of delivery day, informing the Seller by e-mail and by sending item(s)
and / or package photos or videos describing the problem in case of receiving
faulty or damaged goods.
returned item must be intact, unused, in the same condition as received, without
signs of wear/usage, with labels intact, etc. When
returning the goods, it is necessary to provide a proof of purchase (a copy of
the invoice, receipt).
Upon returning a quality item, the Buyer is only refunded the amount of money
paid for the item. Shipping costs
are not refunded to the buyer.
returning the defective product, the Seller is obliged to replace such item
with the same good quality product. In
the absence of the necessary goods, the buyer will be returned all the money
(for the item, and the actual shipping costs).
the defective product is returned, the Seller must replace the defective
product or return the money to the Buyer.
Seller has the right not to accept goods returned by the Buyer if the Buyer
does not comply with the procedure for the return of goods specified in clauses
1.2.-1.5. of these Rules.
the Buyer returns the item purchased at a discount, the amount paid for the
item is refunded with a discount.
2. Final terms.
Rules for the return of goods are made in accordance with the laws and legal
acts of the Republic of Lithuania.
2.2. These rules are governed by the
law of the Republic of Lithuania. All
disputes arising from the enforcement of these rules are resolved by
to reach an agreement, disagreements are resolved in accordance with the
procedure established by the laws of the Republic of Lithuania.